General Inquiries
While you do not need an account to browse our collection, creating an account with Aphrodite's Casa offers access to Aphrodite's Rewards, a loyalty program where your purchases and interactions earn points, leading to benefits like free shipping, discounts, and exclusive coupons!
We accept a variety of payment methods including Visa, MasterCard, Klarna Pay Now & Klarna Pay Later, Maestro, PayPal, Shop Pay, Apple Pay, and Google Pay.
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return or exchange your item within 30 days of receiving the product. Please note that items must be returned in their original condition and packaging. For more details, please visit our Returns and Exchanges page.
We offer free shipping for orders over 699 SEK. For orders below 699 SEK, you pay a fixed shipping fee of 59 SEK. For international (within EU) orders, please contact us for a shipping quote.
No, currently our products are only available in Sweden. But, if you are within the European Union, you can contact our customer service and we will try to cater to your needs.
We work closely with our suppliers and artisans to ensure the highest quality of all our products. Detailed descriptions and high-resolution images are provided on each product page to give you a clear and accurate representation of the item. Each item in our collection is handpicked for its unique character and crafted with care by skilled artisans. We prioritize quality over quantity, ensuring you acquire items that stand out in your space, but some of our items may include irregularities and small blemishes due to the nature of the handmade production process. Additionally, we offer a 30-day return policy if you are not completely satisfied with your purchase.
Detailed information about each product, including dimensions, materials, and care instructions, can be found on the product page. If you need further assistance or have any other questions, please do not hesitate to contact our customer service team.
Our customer service team is here to help you with any questions or concerns you may have. You can reach us by email at aphroditescasa@gmail.com, by phone at + 46 73-715 65 13 or through our contact form. Our customer service hours are Monday to Friday, 9am to 5pm CET.
We take your privacy and security very seriously. All transactions on our website are secured using the latest encryption technology, and your Information is protected according to EU GDPR. For more details, please visit our Privacy Policy page.
Tailored Inquiries from our Customers
We are currently working on implementing augmented reality (AR) technology on our website, which will allow you to virtually place our products in your space using your smartphone or tablet. All of our product descriptions provide guidance in regards to placement & color schemes curated specifically towards a Scandinavian style interior from our team of professionals. Additionally, our customer service team can offer styling advice and help you visualize how the items may look in your home if you contact us per email.
We take extra care in packaging fragile items to ensure they arrive safely. Each item is carefully wrapped and cushioned to prevent any damage during transit.
We offer a range of products catering to different budgets. Also, make sure to subscribe to our newsletter to stay updated so you never miss any offers or promotions. We also offer payment plans through our partner Klarna, which allows you to split your payment into smaller, more manageable installments.
We carefully select our suppliers and artisans to ensure they adhere to our high standards of quality and ethics. We only collaborate with artisans who uphold these ethical standards and safe working conditions. We are committed to supporting communities and partners that share our values.
Yes, we're committed to sustainability. We believe that home decor and sustainability can, and should, go hand in hand.
We carefully select materials and partners who share our ethical and environmental values, ensuring that your purchase contributes to a more responsible future.
Our Natural Elements Collection exclusively features Items made from natural materials and sustainable production processes.